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Privacy statement

  1. Introduction

Ansacare Fostering Agency values your privacy and is committed to protecting your personal data. This statement explains how we collect, use, store, and protect your information in compliance with:

  • UK GDPR and Data Protection Act 2018
  • EU GDPR (where applicable)
  • Children’s data protection requirements
  • Relevant fostering regulations
  • Cookie and consent requirements under UK and EU law

By using our website, you acknowledge this policy. Where consent is required, we will obtain it explicitly.

  1. What Data We Collect

We collect personal data only when you provide it directly, such as:

  • Name, email address, phone number, and other contact details
  • Information submitted via forms related to fostering services

We also collect:

  • Technical data: IP address, browser type, device information
  • Usage data: Pages visited, time spent, and interactions (via analytics tools)
  1. How We Use Your Data

We process your data to:

  • Provide requested services and respond to enquiries
  • Comply with legal and regulatory obligations
  • Improve website functionality and user experience

We do not sell or share your data for marketing purposes.

  1. Legal Basis for Processing

We process data under:

  • Consent (e.g., for cookies and optional communications)
  • Legal obligation (e.g., fostering regulations)
  • Legitimate interests (e.g., website analytics)
  1. Cookies & Consent

Our website uses cookies to enhance functionality and analyze usage.

  • You will see a cookie banner allowing you to accept or manage preferences.
  • Essential cookies cannot be disabled; analytics and marketing cookies require opt-in consent.

For more details, visit ICO Cookie Guidance.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Object to automated decision-making or profiling

To exercise these rights, email info@ansacare.com. We respond within one month.

  1. Children’s Data

As a fostering agency, we handle sensitive data. We apply strict safeguards and process children’s data only as required by law and fostering regulations.

  1. Data Retention
  • Website enquiry data: retained for up to 2 years or until consent is withdrawn.
  • Fostering records: retained for 10 years after approval ends, per Fostering Services (England) Regulations 2011.
  1. Security

We use encryption, secure servers, and access controls.
In case of a data breach, we will notify affected individuals and the ICO within legal timeframes.

  1. International Transfers

Data is stored in the UK and EU. If transferred outside these regions, we use Standard Contractual Clauses or equivalent safeguards.

  1. Third-Party Processors

We work with trusted partners who comply with UK GDPR. A full list is available upon request.

  1. Changes to This Policy

We may update this statement to reflect legal or operational changes. Please check regularly for updates.

Last Updated: November 2025
Applies to: www.ansacare.com
Data Controller: Ansacare Fostering Agency, Weatherill House, New South Quarter, 23 Whitestone Way, Croydon, CR0 4WF.
Email: info@ansacare.com